• Arshdeep Kaur
• 23 Jan, 2021

In a span of just a few months of the pandemic, the rate at which digitalization was adopted, accelerated by five years. This rapid rate of technological transformation, from brick and mortar stores to e-commerce stores, has created a need for the enterprises to communicate with their customers and hear back from them. Hence, increasing the adoption of communication platforms or CPaaS.
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