Adaptive Service Assurance: How to ensure rural subscriber satisfaction in an ever-changing “New Normal” network?

With the many disruptions COVID-19 posed to our daily routines and the way we do business, the increased demand for connectivity is pressing service providers to ensure quality network access to their subscribers. Notions of “normal” network behavior with capacity and performance expectations during “busy hours” or in “traffic centers” have all been disrupted, highlighting the need for change in the way operators manage networks. Moreover, the need to virtualize networks while deploying new 5G
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